âWe need to make sure that the experience, especially for our seniors, including frail seniors, is as easy as possible,â Dr Chokshi said.
So far, many older people receive help from friends and relatives, but even that is no guarantee of success. In Riverdale, Bronx, Annette Gaudino, who works as policy director for a health advocacy organization, had been trying to register her 95-year-old mother for two days, checking multiple locations. She wasn’t sure if she was allowed to accompany him to the date.
âMy mother is more and more confused, needs a walker and has a part-time home helper who also needs a vaccination,â she said. âThere must be a better way. “
Joan Jeffri, 76, who lives in Midwood, Brooklyn – and who was frustrated after being confirmed for an emergency care appointment only to be told later they didn’t have a vaccine – sent a letter to Governor Andrew M. Cuomo warning him of the problems.
The lightest moment of her final days, she said, was when she clicked on the link to her local Rite Aid through the town’s website, only to be told there were 11 624 people waiting to enter the site in front of her.
âI burst out laughing,â she said.
Her daughter-in-law finally got her a date at a site in the city after two hours of effort, and she will get the vaccine in two weeks.
“Everyone I speak to is incredibly and utterly frustrated, “Ms. Jeffri said,” and spent between two and eight hours or more trying to get through. “
Sean Piccoli contributed reporting.